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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Critical-Level Alarms
CodeRedEntry
Unified CM has entered Code Red condition and will restart.
Unified CM has been in Code Yellow state for an extended period and is unlikely to recover on its own.
The Cisco CallManager service automatically restarts in an attempt to clear the condition that is causing
the Code Yellow state. The amount of time that the system will remain in Code Yellow state is
configurable in the Code Yellow Duration service parameter. If the duration of this parameter is set to
99999, Code Red condition will never occur.
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
Critical
Parameters
Expected Average Delay [UInt] Entry Latency [UInt] Exit Latency [UInt] Sample Size [UInt] Code
Yellow Duration [UInt] Number of Calls Rejected Due to Call Throttling [UInt] Total Code Yellow
Entry [UInt] Total Code Yellow Exit [UInt]
Recommended Action
You should have attempted the steps in the recommended actions defined in the CodeYellowEntry alarm.
If you have not, try those after the system is online. There is no other action for Code Red because the
only action is to restart which is performed for you automatically.
CodeYellowEntry
CallManager has initiated call throttling due to unacceptably high delay in handling incoming calls.
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
History
Cisco Unified Communications
Release Action
8.0(1) Severity changed from Error to Critical.
History
Cisco Unified Communications
Release Action
8.0(1) Severity changed from Error to Critical.
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