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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Severity
Error (3)
Recommended Action
Verify that the ANN Call Count service parameter is correct. A server restart may be needed to recover
resources.
LostConnectionToSAFForwarder
Connection to the SAF Forwarder has been lost.
A TCP connection failure caused the connection between the SAF Forwarder and Unified CM to be lost.
When the TCP connection is restored, Unified CM attempts to connect to the SAF Forwarder
automatically. If IP connectivity is unreachable for longer than the duration of the Cisco CallManager
service parameter CCD Learned Pattern IP Reachable Duration, calls to learned patterns will be routed
through the PSTN instead. Calls through the PSTN to learned patterns will be maintained for a certain
period of time before the PSTN failover times out.
Cisco Unified Serviceability Alarm Catalog
CallManager/CallManager
Severity
Error
Routing List
SDL
SDI
Sys Log
Event Log
Data Collector
Parameters
IP Address(String)
SafClientHandle(UInt)
Recommended Action
Investigate possible causes of a TCP connection failure, such as power failure, loose cables, incorrect
switch configuration, and so on, and correct any issues that you find. After the connection is restored,
CCD will try to register/sync with the SAF Forwarder automatically.
MultipleSIPTrunksToSamePeerAndLocalPort
Multiple trunks have been configured to the same destination and local port, which resulted in a conflict.
Only one trunk is allowed for one destination/local port combination. The latest trunk invalidated earlier.
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
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