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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Alert-Level Alarms
Parameter(s)
nError(Int)
IPAddress(String)
Port(Int)
Recommended Action
Verify that the port is not in use by other application. After stopping the TVS server, at the command
line interface (CLI) on the TVS server, execute the following command: show network status listen. If
the port number specified in this alarm is shown in this CLI command output, the port is being used.
Restart the Cisco Unified Communications Manager system, which may help to release the port. If the
problem persists, go to Cisco Unified Serviceability and enable Detailed level traces in the Trace
Configuration window for the TVS service and contact the Cisco Technical Assistance Center (TAC).
TVSServerListenSetSockOptFailed
Failed to increase the size of the network buffer for receiving file requests. This usually indicates a lack
of memory when there is a system issue such as running out of resources.
Cisco Unified Serviceability Alarm Catalog
System/TVS
Severity
ALERT
Routing List
SDI
Event Log
Data Collector
Sys Log
Parameter(s)
nError(Int)
IPAddress(String)
Port(Int)
Recommended Action
Use RTMT to monitor the system memory resources and consumption and correct any system issues that
might be contributing to a reduced amount of system resources.
UnknownException
Unknown error while connecting to database.
When CMI service is started, it tries to read CMI service parameters from DB. During this, if there is an
unknown error, CMI triggers this alarm.
Cisco Unified Serviceability Alarm Definition Catalog
CMIAlarmCatalog/CMI
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