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Cisco Unified Communications Manager Managed Services Guide
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Recommended Action
Use RTMT to monitor the system memory resources and consumption and correct any system issues that
might be contributing to a reduced amount of system resources.
UnableToRegisterwithCallManagerService
CTI cannot communicate with Cisco CallManager service to register supplementary service features.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager
Severity
ERROR
Routing List
SDL
SDI
Sys Log
Event Log
Recommended Action
Check the status of the Cisco CallManager service in Cisco Unified Serviceability > Tools > Control
Center - Featured Services. At least one Cisco CallManager service should be running in the cluster for
CTIManager to register feature managers. Restart the CTIManager service if the problem persists. If
CallManager service is active, verify network connectivity between the Unified CM node that hosts
CTIManager service and Unified CM node that hosts CallManager service.
UserLoginFailed
User log in failed because of bad user ID or password.
Facility/Sub-Facility
CCM_TCD-TCD
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/TCD SRV
Severity
Error (3)
Parameters
UserID [String]
Recommended Action
None
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