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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Preconfigured CallManager Alarm Notifications
DDRDown
This alert gets triggered when the IDSReplicationFailure alarm with alarm number 32 occurs. An auto
recover procedure runs in the background, and no action is needed.
The procedure takes about 15 minutes to finish. Check that RTMT replication status equals 2 on each
node to make sure the procedure is complete.
ExcessiveVoiceQualityReports
This alert gets generated when the number of QRT problems that are reported during the configured time
interval exceed the configured value. The default threshold specifies 0 within 60 minutes.
Table 6-33 Default Configuration for the DDRDown RTMT Alert
Value Default Configuration
Enable Alert Selected
Severity Critical
Enable/Disable this
alert on the
following servers
Enabled on listed servers
Threshold Trigger alert when following condition met:
IDSReplicationFailure alarm with alarm number 32 generated
Duration Trigger alert immediately
Frequency Trigger up to 1 alert within 60 minutes
Schedule 24 hours daily
Enable E-mail Selected
Trigger Alert Action Default
Table 6-34 Default Configuration for the ExcessiveVoiceQualityReports RTMT Alert
Value Default Configuration
Enable Alert Selected
Severity Critical
Enable/Disable this
alert on the
following servers
Enabled on listed servers
Threshold Trigger alert when following condition met:
Number of quality reports exceeds 0 times within the last 60 minutes
Duration Trigger alert immediately
Frequency Trigger alert on every poll
Schedule 24 hours daily
Enable E-mail Selected
Trigger Alert Action Default
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