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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts
Performance Monitoring in RTMT
Cisco CallManager System Performance
The Cisco CallManager System Performance object provides system performance information about
Cisco Unified Communications Manager. Table 5-8 contains information about Cisco CallManager
system performance counters.
Table 5-8 Cisco CallManager System Performance
Counters Counter Description
AverageExpectedDelay This counter represents the current average expected delay before any incoming
message gets handled.
CallsRejectedDueToICTThrottling This counter represents the total number of calls that were rejected since the start
of Cisco CallManager service due to Intercluster Trunk (ICT) call throttling.
When the threshold limit of 140 calls per 5 seconds is met, the ICT will start
throttling (rejecting) new calls. One cause for ICT call throttling occurs when
calls across an ICT enter a route loop condition.
CallThrottlingGenericCounter3 This counter represents a generic counter that is used for call-throttling purpose.
CodeRedEntryExit This counter indicates whether Cisco Unified Communications Manager has
entered or exited a Code state (call-throttling mode). Valid values include 0 (Exit)
and 1 (Entry).
CodeYellowEntryExit This counter indicates whether Cisco Unified Communications Manager has
entered or exited a Code Yellow state (call-throttling mode). Valid values include
0 (Exit) and 1 (Entry).
EngineeringCounter1 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter2 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter3 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter4 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter5 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter6 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter7 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter8 Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
QueueSignalsPresent 1-High This counter indicates the number of high-priority signals in the Cisco Unified
Communications Manager queue. High-priority signals include timeout events,
internal Cisco Unified Communications Manager keepalives, certain gatekeeper
events, and internal process creation, among other events. A large number of
high-priority events will cause degraded performance on Cisco Unified
Communications Manager and result in slow call connection or loss of dial tone.
Use this counter in conjunction with the QueueSignalsProcessed 1-High counter
to determine the processing delay on Cisco Unified Communications Manager.
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