Using the Equipment
13. If the information reported in step 12 is not seen, do not reboot the unit.
Repeat steps 7 onwards.
14. If the information reported in step 12 is still not seen, please contact a member
of Ericsson Customer Support. The text file downloadHistory.txt is created
during the upgrade process and this must be sent to Ericsson Customer support
with your query so that an investigation can be carried out.
15. If the DVB-S2X option card has been upgraded then please see the caution
below:
Caution: UPGRADE OF DVB-S2X CARD (S16407)
When the DVB-S2X card has finished upgrading, it will reboot itself automatically
and validate the new code image as it boots up. It is important that the RX8000 is
NOT REBOOTED during this time otherwise this could invalidate the new code
image and the upgrade procedure will need to be repeated from the beginning.
It should not take more than 30 seconds for the DVB-S2X card to boot up and
validate the new code image. The new version can be checked by referring to the
SW Version listed in the Modules table found under the Device Info tab of the web
interface.
When the new Software Version change has been confirmed, it should be safe to
reboot the RX8000, if desired.
16. If the unit has successfully upgraded, i.e. the Mainboard code or any other
option card other than the DVB-S2X card, it is necessary to reboot the unit for
the new code to take effect. Ensure that the DVB-S2X card has finished
validating its new code image before rebooting the RX8000 unit, as described in
step 14.
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