Inquiry registration attempted without acquiring
Request No.
Obtain a Request Number before
attempting the Inquiry or Registration.
Attempted registration without executing a
confirmation and no previous registration.
Perform Confirmation before
attempting the Registration.
Attempted setting with illegal entries for
certification and ID2.
Check ID2 of the mainframe.
@Remote communication is prohibited. The
device has an Embedded RC gate-related
problem.
Make sure that "Remote Service" in
Settings is set to "Do not prohibit".
A confirmation request was made after the
confirmation had been already completed.
The request number used at registration was
different from the one used at confirmation.
Update certification failed because mainframe was
in use.
Check the mainframe condition. If the
mainframe is in use, try again later.
The ID2 in the NVRAM does not match the ID2 in
the individual certification.
Check ID2 of the mainframe.
The certification area is not initialized.
Initialize the certification area.
Error Caused by Response from GW URL
Not supported at the Service Center
Two registrations for the same mainframe
Check the registration condition of the mainframe
Box ID for external RCG is illegal.
Mainframe ID for external RCG is illegal.
Check the ID2 of the mainframe.
Incorrect request number format
SP descriptions
• SP5-816-201 (Remote Service: Regist Status DFU(SSP))
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external nor embedded RCG device is set.
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