Ricoh IM 550F

6.Troubleshooting
557
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
there is no conduction, replace the connector.
• Paper Feed Motor – Main Board connector
• Drive transmission of the paper feed motor defective
Check the gears. If any gears are damaged, replace them.
• Paper feed motor defective
Replace the paper feed motor.
• Mainboard defective
Replace the main board.
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC520-
01
D
Main Motor (M11) Error 1
The main motor (M11) is not stabilized within 2 seconds after the motor is
activated.
• Main motor (M11) defective
• IOB (PCB17) defective
• Main motor (M11) defective
1. Reconnect the following connector. Then perform a conduction
inspection. If there is no conduction, replace the connector.
• IOB (PCB17) – Main motor (M11) connector
2. Replace the Main motor (M11).
• IOB (PCB17) defective
1. Update the engine software to the latest version.
2. Replace the IOB (PCB17).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC520-
02
D
Main Motor (M11) Error 2
After the main motor (M11) is stabilized, the stable OFF signal is detected for 2
seconds consecutively.
• Main motor (M11) defective
• IOB (PCB17) defective
• Main motor (M11) defective
1. Check if the gears rotate smoothly. If any gears are damaged, replace
them.
2. Reconnect the following connector. Then perform a conduction
inspection. If there is no conduction, replace the connector.
• IOB (PCB17) – Main motor (M11) connector
3. Replace the Main motor (M11).