Ricoh IM 550F

6.Troubleshooting
584
No.
Type
Error Name/Error Condition/Major Cause/Solution
Turn the main power OFF/ON.
Console
string
Other error (characters on operation panel)
System detected internal mismatch error
• Software defective
• Insufficient memory
• Hardware driver defective (RAM, flash memory, CPU)
• Replace with a larger capacity RAM, or flash memory.
• Replace the controller board (PCB15).
• Replace the connected controller option with a new one.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC840-
00
D
EEPROM access error
• During the I/O processing, a reading error occurred. The 3rd reading failure
causes this SC code.
• During the I/O processing, a writing error occurred.
• Defective EEPROM
-
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC841-00
D
EEPROM read data error
Mirrored data of the EEPROM is different from the original data in EEPROM.
Data in the EEPROM is overwritten for some reason.
-
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC842-
00
C
Nand-Flash updating verification error
SCS write error (verify error) occurred at the Nand-Flash module when remote
ROM or main ROM was updated.
Nand-Flash defective
Turn the main power OFF/ON.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC842-
01
C
Insufficient Nand-Flash blocks (threshold exceeded)
At startup, or when the machine returned from energy save mode, the Nand-Flash
status was read and judged that the number of unusable blocks had exceeded the
threshold, and then SCS generated the SC code.
Number of unusable blocks exceeded the threshold for Nand-Flash