Ricoh IM 550F - Page 597

6.Troubleshooting
586
No.
Type
Error Name/Error Condition/Major Cause/Solution
Hardware failure (DIMM or hard disk failure) or the package file released via the
global server (SERES) is corrupt.
Replace the DIMM on the controller board (PCB15).
If the problem persists after replacing the DIMM, replace the hard disk.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC845-
51
D
Network, DIMM or hard disk failure
This SC occurs if auto firmware decompression fails after downloading the
package firmware during auto firmware update, update from the application site, or
receiving reservation setting in SFU.
Failure in the customer’s network or hardware (DIMM or hard disk) failure.
1. This may be recovered by retrying the firmware update.
2. If the problem persists, replace the DIMM on the controller board (PCB15).
3. If the problem persists after replacing the DIMM, replace the hard disk.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC855-01
B
Wireless LAN board error (driver attachment failure)
Wireless LAN board error (wireless LAN card: 802.11 is covered)
• Defective wireless LAN board
• Loose connection
• Turn the main power OFF/ON.
• Replace wireless LAN board
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC855-02
B
Wireless LAN board error (driver initialization failure)
Wireless LAN board error (wireless LAN card: 802.11 is covered)
• Defective wireless LAN board
• Loose connection
• Turn the main power OFF/ON.
• Replace wireless LAN board
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC857-
00
B
USB I/F Error
The USB interface is unusable because of a driver error.
USB driver error (There are three causes of USB error: RX error/CRC
error/STALL. SC is issued only in the case of STALL.)