Error Name/Error Condition/Major Cause/Solution
Replace the controller board (PCB15).
Error Name/Error Condition/Major Cause/Solution
HDD startup error at main power on (HDD error)
• The HDD is connected but the driver detected the following errors.
• SS_NO.T_READY:/* (-2)HDD does not become READY*/
• SS_BAD_LABEL:/* (-4)Wrong partition type*/
• SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/
• SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking the label*/
• SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/
• SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/
• SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/
• SS_KERNEL_ERROR:/* (-10)Internal kernel error*/
• SS_SIZE_ERROR:/* (-11)Drive size too small*/
• SS_NO._PARTITION:/* (-12)The specified partition does not exist*/
• SS_NO._FILE:/* (-13)Device file does not exist*/
• Attempted to acquire HDD status through the driver but there has been no
response for 30 seconds or more.
• Unformatted HDD
• Label data corrupted
• HDD defective
Format the HDD (SP5-832: HDD formatting) through SP mode.
Error Name/Error Condition/Major Cause/Solution
HDD file system error at main power on (HDD error)
Failed to mount any of the hard disk partitions.
Power failed while writing files to the hard disk.
The machine shut down while writing files to the hard disk.
Be sure to back up the address book and retrieve the log before formatting the
hard disk.
1. Turn the main power OFF/ON. It may take a while to shut down because of
the hard disk failure.
2. Format the HDD (SP5-832: HDD formatting) through SP mode.
3. If there is a problem with the HDD, it has to be replaced.
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