Error Name/Error Condition/Major Cause/Solution
ready.
HDD access may be consuming time. Normal HDD access time after main
power on is about 5 seconds. If the machine is not waiting for the engine to be
ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If
there is a problem with the HDD, HDD-related SCs such as SC860 and SC863
will occur frequently. Print the SC log data and check them.
Error Name/Error Condition/Major Cause/Solution
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in partition "a" (SC863-02) to partition "v" (SC863-23)).
Guide for when to replace the HDD
1. When SC863 has occurred ten times or more
• The interval is short.
• Repeatedly occurs in the same situation (At power-on, etc.).
• Startup takes a long time when the main power is turned ON.
2. It takes a long time after the main power on for the operation panel to become
ready.
HDD access may be consuming time. Normal HDD access time after main
power on is about 5 seconds. If the machine is not waiting for the engine to be
ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If
there is a problem with the HDD, HDD-related SCs such as SC860 and SC863
will occur frequently. Print the SC log data and check them.
Error Name/Error Condition/Major Cause/Solution
During HDD operation, the HDD cannot respond to a CRC error query. Data
transfer did not execute normally while data was being written to the HDD.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as the disk
label area.)
• Format the HDD.
• Replace the HDD.
Error Name/Error Condition/Major Cause/Solution
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