Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-9
Error Messages and Codes
017-981 Report error
017-981 System
Job Failure
Press OK
<Report File Error>
Fax Report job fails to report file.
3-46
017-988 PCScan Time Out
017-988 Scan
Job Failure
Press OK
<PC Scan Time Out>
Time out at Scan-To-Application
start.
3-45
017-990 <No message is
displayed, but it is listed
in the error log.>
Calibration of Scanner Failed 3-48
018-338 018-338 System
Restart Printer
Contact Support
If Message Returns
<Wireless Error>
The error is detected when
checking the Wireless circuitry.
3-47
024-340 024-340
Code:xxxxxxxx
Restart Printer
<Firmware Error>
MCU firmware error detected.
3-49
024-360 024-360 System
Restart Printer
Contact Support
If Message Returns
<MCU Firmware DownLoad Error>
MCU firmware download error
detected.
3-50
024-371 024-371 System
Restart Printer
Contact Support
If Message Return
<MCU-ESS Communication Fail>
Communication fail between MCU
and ESS.
3-51
024-958 Paper Size Mismatch
024-958 Printer
Load Paper then Press OK
AAAAA (or BBBBB)
<Paper Size Mismatch>
The size of paper in the MPF (or
PSI) does not match the
specified print size.
XXXXXX: Paper Size
YYYYYY: Paper Type
3-52
024-963 No Suitable Paper
024-963 Printer
Load Paper
then Press OK
<No Suitable Paper>
MFP (or PSI) has run out of paper,
or the size (or type) of
paper in the MFP (or PSI) does not
match the specified print
size (or type).
XXXXXX: Paper Size
YYYYYY: Paper Type
3-53
026-720 USB Memory Full
026-720 Scan
Job Failure
Press OK
<USB Memory Full>
Unable to write files to the USB
memory because it is full.
3-54
026-721 File Write Error
026-721 Scan
Job Failure
Press OK
<USB Memory Write Error>
Failed to write data to the USB
memory.
3-54
Error Message Summary (Continued)
Error
Code
Error Message LCD Error Description Go to