3-62 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
FTP Error
A FTP link error is detected.
Applicable Error
• 031-574: FTP Name Resolve Error
• 031-575: Scan Server Address Error
• 031-576: FTP Server Not Found
• 031-578: Scan Login Failed
• 031-579: Scan FTP Path Error
• 031-582: Scan File Make Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.
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