3-110 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
System Restart
An internal IP Board error occurred.
Applicable Errors
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
062-360: System Restart 117-344: System Restart
117-331: System Restart 117-346: System Restart
117-332: System Restart 117-348: System Restart
117-333: System Restart 117-349: System Restart
117-334: System Restart 117-350: System Restart
117-340: System Restart 117-351: System Restart
117-342: System Restart 117-366: System Restart
117-343: System Restart
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9 ■ “Map 2 - Phaser 6000/6010” on
page 10-8
■ “Phaser 6000/6010 Image Processor
Board” on page 10-18
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the connectors on the IP
Board.
Are the connections secure?
Go to step 3. Securely
reconnect the
connectors,
then go to
step 2.
2 Does the error persist? Go to step 3. Complete.
3 Replace the IP Board (page 8-114).
Does the error persist?
Complete.