3-50 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Download Error
MCU firmware download failure.
Applicable Error
• 024-360: Download Mode
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL7.2.2 ■ “Phaser 6000/6010 System Wiring” on
page 10-10
■ “WorkCentre 6015 MFP System Wiring”
on page 10-24
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connections on the IP
Board and MCU Board.
Does the error persist?
Go to step 2. Complete.
2 Replace the MCU Board
(page 8-121).
Does the error persist?
Perform the
Electrical Noise
check
(page 4-66).
Contact your
designated
field support
for assistance.
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