Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-101
Error Messages and Codes
X Toner Comm Fail
Toner CRUM (CMYK) communication error is detected.
Applicable Error
• 093-950
• 093-951
• 093-952
• 093-925
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Harn assy dckr, PL4.1.2
■ MCU Board, PL7.2.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Developer” on
page 10-16
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Developer” on
page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Toner Cartridge.
Does the error persist?
Go to step 2. Complete.
2 Check the connection at MCU Board
P/J13.
Is the connection secure?
Go to step 3. Reconnect
P/J13, then go
to step 3.
3 Does the error persist? Go to step 4. Complete.
4 Disconnect P/J13 on the MCU Board
and unlace the harness. Inspect the
harness for damage.
Is the harness damaged?
Repair the
harness, then
go to step 5.
Go to step 6.
5 Does the error persist? Go to step 6. Complete.
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