3-32 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
E-mail Error
An e-mail error is detected.
Applicable Error
• 016-503: SMTP Error
• 016-504: POP Error
• 016-506: SMTP Login Error
• 016-507: SMTP Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist when the
power is turned on?
Replace the
MCU Board
(page 8-121).
Complete.
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