Xerox PHASER 6010 Service Manual

3-102 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
CRUM ID Error, X CRU Detached
An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge
Installed state was detected.
Applicable Error
• 093-926: CRUM ID Error
• 093-960: CRUM ID Error
• 093-961: CRUM ID Error
• 093-962: CRUM ID Error
• 093-970: X CRU Detached
• 093-971: X CRU Detached
• 093-972: X CRU Detached
• 093-973: X CRU Detached
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
6 Replace the Toner Cartridge (C, M, Y,
or K).
Does the error persist?
Replace the
MCU Board
(page 8-121),
then go to
step 7.
Complete.
7 Does the error persist? Contact your
designated
field support for
assistance.
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL7.2.2
■ Harness Assembly DCKR, PL4.1.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Developer” on
page 10-16
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Developer” on
page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No

Xerox PHASER 6010 Specifications

General

Print Technology	Laser
Print Speed	Up to 12 ppm color / 15 ppm black
Print Resolution	1200 x 2400 dpi
Monthly Duty Cycle	Up to 30, 000 pages
Standard Paper Capacity	150 sheets
Memory	128 MB
Paper Output Capacity	100 sheets
Duplex Printing	Manual
Maximum Paper Capacity	150 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Connectivity	USB 2.0
Weight	24.3 lbs