Xerox PHASER 6010 - CRUM ID Error, X CRU Detached

3-102 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
CRUM ID Error, X CRU Detached
An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge
Installed state was detected.
Applicable Error
• 093-926: CRUM ID Error
• 093-960: CRUM ID Error
• 093-961: CRUM ID Error
• 093-962: CRUM ID Error
• 093-970: X CRU Detached
• 093-971: X CRU Detached
• 093-972: X CRU Detached
• 093-973: X CRU Detached
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
6 Replace the Toner Cartridge (C, M, Y,
or K).
Does the error persist?
Replace the
MCU Board
(page 8-121),
then go to
step 7.
Complete.
7 Does the error persist? Contact your
designated
field support for
assistance.
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL7.2.2
■ Harness Assembly DCKR, PL4.1.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Developer” on
page 10-16
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Developer” on
page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No