3-92 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Exit Jam
Paper remaining at the Exit section of the Printer was detected.
Applicable Error
• 077-900: Exit Jam
Initial Actions
• Check the media path for obstructions or debris.
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL5.1.1
■ MCU Board, PL7.2.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Fuser” on
page 10-17
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Fuser” on
page 10-31
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check connector P/J18 on the MCU
Board.
Is the connection secure?
Go to step 3. Secure the
connector,
then go to
step 2.
2 Does the error persist? Go to step 3. Complete.
3 Enter diagnostic mode and run the
Exit Sensor test (see page 4-23).
You can also use the CE Diag Tool to
run this test (see page A-8).
Does the number on the display
change each time the actuator of
the Exit Sensor is operated?
Go to step 4. Replace the
Fuser and go
to step 4.
4 Does the error persist? Replace the
MCU Board
(page 8-121).
Complete.
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