5-24 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Image Quality
Horizontal Band, Voids, or Streaks
There are areas of the image that are extremely light or are missing entirely. These
missing areas form wide bands which cover a wide area horizontally, perpendicular
to the paper feed direction.
Initial Actions
• Clean the LED windows. See “Cleaning the LED Windows” on page 7-3.
• Check the paper transfer path.
• Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Toner Cartridge Y, PL5.1.13
■ Toner Cartridge M, PL5.1.14
■ Toner Cartridge C, PL5.1.15
■ Toner Cartridge K, PL5.1.16
■ Transfer Roller, PL6.1.7
■ Fuser, PL5.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper condition.
Is the paper dry and approved for
use?
Go to step 4. Replace with
dry, approved
paper, then go
to step 3.
2 Compare the defects to the Pitch
Chart (page 5-44).
Do any of the horizontal bands
match the chart?
Replace the
corresponding
parts.
Contact your
designated
field support for
assistance.
Horizontal Band, Void, or Streaks
To Next Page
Loading...
Need help?
General
