3-68 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Communication Error
Applicable Error
• 034-702: Communication Error (No answer error is detected)
• 034-703: Communication Error (Can’t make directory)
• 034-704: Communication Error (FTP delete command error is detected)
• 034-705: Communication Error (TX communication error is detected)
• 034-707: Communication Error (FTP RMD command error is detected)
• 034-708: Communication Error (Data can not be written onto FTP)
• 034-709: Communication Error (FTP storage full)
• 034- 710: Communication Error (FTP type command error is detected)
• 034-711: Communication Error (FTP APPEND command error is detected)
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.
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