Phaser 6180 Color Laser Printer Service Manual 4-75
General Troubleshooting
11 1. Check the Main Drive for correct 
installation.
2. Perform the Deve Motor test (page 4-43): 
Service Mode > Engine Diag > Motor 
Test > Deve Motor.
3. Does the noise come from the printer?
Replace the 
following 
parts, one 
after another.
■ Print 
Cartridges (C/
M/Y/K) 
(page 8-9)
■ Main Drive 
(page 8-73)
Complete.
12 1. Check the Drive Assembly for correct 
installation.
2. Perform the Tray 2 Motor test 
(page 4-42): Service Mode > Engine 
Diag > Motor Test > Tray 2 Motor.
3. Does the noise come from the printer?
Go to step 14. Complete, if 
the Optional 
550-Sheet 
Feeder is 
installed.
13 Perform the Option Feeder Motor test 
(page 4-45): Service Mode > Engine Diag 
> Motor Test > Tray 3 Feed Motor.
Does the noise come from the printer?
Replace the 
Tray 3 Feeder 
(page 8-102).
Complete.
14 1. Check the Drive Assembly for correct 
installation.
2. Perform the Tray 2 Motor test 
(page 4-42): Service Mode > Engine 
Diag > Motor Test > Tray 2 Motor.
3. Does the noise come from the printer?
Replace the 
Drive 
Assembly 
(page 8-76).
Complete.
Troubleshooting Procedure Table  (continued)
Step Actions and Questions Yes No