Image Quality (IQ) Troubleshooting
To improve image quality, perform these actions:
• Manage the Stock Library for the media in use. Refer to Editing an Existing Stock in the Stock
Library
• Run print samples and evaluate the defect.
• From the following list, determine which problem description matches the image quality defect
and perform the appropriate suggested solution.
Important: Many of the solutions found in this section can be performed from the PredictPrint
Media Manager App.
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Problem
The back side of the printed output contains contamination. The contamination is a specific toner
defect of 10–15 mm wide running from long-edge (LE) or trail-edge (TE), and is near the outboard
(OB) side of the print.
Solution
• Contamination can be media related.
– Look for paper damage, paper dust, or environmental conditions that may contribute.
– Ensure the media is fresh and properly loaded in the tray.
• Defects occur on heavyweight stock with lightweight stock settings. Manage the Stock Library
for the media in use. Refer to Editing an Existing Stock in the Stock Library.
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Xerox
®
Versant
®
4100 Press
User Documentation
Troubleshooting