Solutions
1. Change the Fuser Temperature Adjustment setting.
Tip: Changing the default setting of 0 (zero) is a temporary solution because
environmental conditions vary from day to day. Upon completion of the print job, the
recommendation is to return the option to its default setting.
• User this feature to adjust the fuser temperature.
• If dry ink/toner comes off the paper, especially with special media, resolve the problem by
increasing the fusing temperature.
• If the fuser temperature is too high when printing on lightweight paper, it may cause blocking,
media damage, or paper jams at the peeling unit in the fusing module.
• If the fuser temperature is too low, it may cause poor fusing on higher-density image areas
and dry ink/toner may peel off the printed output.
• This feature is accessed from PredictPrint Media Manager→Stock Library→Stock
Properties→Advanced Setup→Fuser Temperature Adjustment.
• Based on the printed output, increase or decrease the Fuser Temperature Adjustment in
increments of 1° or 2°.
• After each incremental adjustment, run test prints and evaluate the output to determine if
additional adjustments are required.
2. If feeding paper from trays 6-9 and if the paper is damp, confirm that the Enable Tray Heater
feature is Enabled (checked).
Note: Enable Tray Heater is available only for trays 6-9.
• Use this feature to Enable or Disable the tray heater.
• The tray heater warms the air that is blown into the tray by Tray Air Assist and helps prevent
paper jams and multifeeds by loosening contact between sheets.
• The tray heater may partially dry paper and affect print quality. If print quality is affected by
dry paper, disable the tray heater.
Note: Disabling the tray heater may result in an increase of multifeeds.
• This feature is accessed from PredictPrint Media Manager→Stock Library→Stock
Properties→Advanced Setup→Enable Tray Heater.
• To Enable the heater, check the box for Enable Tray Heater.
For more information, refer to the Advanced Stock Setup.
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Problem
On the output prints, if the following issues occur, adjust the aligner roll pressure.
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Xerox
®
Versant
®
4100 Press
User Documentation
Troubleshooting
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