Appendix A:
Troubleshooting
If you’re having a problem with SONAR™, don’t panic. This appendix lists some
common problems and how to solve them.
If you don’t find an answer here, there are two other important places to look for
help:
• Check the ReadMe file that came with your software. It contains additional
information that wasn’t available when this User’s Guide was printed. To view
the Readme file, select Help-View README.RTF.
• Visit our World Wide Web site at www.cakewalk.com, where you’ll find
answers to frequently asked questions, tech support documents, program
patches and updates, and more.
When I Play a File, I Don’t Hear Anything
Open a project (.CWP) and click the Play button. If you don’t hear any music, try
the following suggestions:
Possible problem… What to do…
Your speakers aren’t connected
properly or the volume is turned down.
Make sure your speakers are on and the
volume is turned up.
Your sound card isn’t hooked up
correctly.
See if other programs play sound correctly
through your speakers. A good program to
try is the Media Player (Start-Programs-
Accessories-Multi-
media-Media Player). If other programs
do not work, check your sound card
documentation to make sure the card is
properly installed and configured.
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