To pack and ship QFX5110 components:
1. Place individual FRUs in antistatic bags.
2. Ensure that the components are adequately protected with packing materials and packed so that the
pieces are prevented from moving around inside the carton.
3. Close the top of the cardboard shipping box and seal it with packing tape.
4. Write the RMA number on the exterior of the box to ensure proper tracking.
RELATED DOCUMENTATION
Returning a QFX5110 or Component | 616
Packing a QFX5100 Device or Component for Shipping
IN THIS SECTION
Packing a QFX5100 Switch for Shipping | 608
Packing QFX5100 Switch Components for Shipping | 608
If you are returning a QFX5100 switch or component to Juniper Networks for repair or replacement, pack
the item as described in this topic.
Before you pack a QFX5100 switch or component:
•
Ensure that you have taken the necessary precautions to prevent electrostatic discharge (ESD) damage.
See “Prevention of Electrostatic Discharge Damage” on page 242.
•
Retrieve the original shipping carton and packing materials. Contact your JTAC representative if you do
not have these materials, to learn about approved packing materials. See “Contacting Customer Support
to Obtain a Return Materials Authorization for a QFX Series Device or Component” on page 619.
Ensure that you have the following parts and tools available:
•
ESD grounding strap.
607
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