Juniper QFX5110 Series User Manual

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Returning a QFX5110 or Component
To return a QFX5110 or component to Juniper Networks for repair or replacement:
1. Determine the serial number of the component. For instructions, see “Locating the Serial Number on
a QFX5110 Device or Component” on page 586.
2. Obtain a Return Materials Authorization (RMA) number from the Juniper Technical Assistance Center
(JTAC), as described in “Contacting Customer Support to Obtain a Return Materials Authorization for
a QFX Series Device or Component” on page 619.
NOTE: Do not return any component to Juniper Networks unless you have first obtained an
RMA number. Juniper Networks reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer through collect freight.
3. Pack the switch or component for shipping as described in “Packing an QFX5110 Device or Component
for Shipping” on page 605.
For more information about return and repair policies, see the customer support page at
https://www.juniper.net/support/guidelines.html.
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If you need to return a QFX5100 switch or component to Juniper Networks for repair or replacement,
follow this procedure:
616

Juniper QFX5110 Series Specifications

General

Rack Units	1U
Operating System	Junos OS
Form Factor	Fixed
Management	CLI, SNMP, NETCONF
Operating Temperature	32°F to 104°F (0°C to 40°C)
Storage Temperature	-40°F to 158°F (-40°C to 70°C)
Humidity	5% to 90% non-condensing
AC Power Input	100-240 VAC
Power Supply	Redundant, hot-swappable