Name: Juniper QFX5110 Series
Brand: Juniper
Rating: 5 (1 reviews)

To Next Page

To Previous Page

For more information about return and repair policies, see the customer support page at

https://www.juniper.net/support/guidelines.html.

RELATED DOCUMENTATION

QFX3500 Device Overview | 51

Returning an EX4300 Switch or Component for Repair or Replacement

If you need to return an EX4300 switch or hardware component to Juniper Networks for repair or

replacement, follow this procedure:

1. Determine the serial number of the component. For instructions, see “Locating the Serial Number on

an EX4300 Switch or Component” on page 598.

2. Obtain an Return Materials Authorization (RMA) number from JTAC as described in “Contact Customer

Support to Obtain Return Material Authorization” on page 621.

NOTE: Do not return any component to Juniper Networks unless you have first obtained an

RMA number. Juniper Networks reserves the right to refuse shipments that do not have an

RMA. Refused shipments are returned to the customer through collect freight.

3. Pack the switch or component for shipping as described in “Packing an EX4300 Switch or Component

for Shipping” on page 613.

For more information about return and repair policies, see the customer support page at

https://www.juniper.net/support/guidelines.html .

Contacting Customer Support to Obtain a Return Materials Authorization

for a QFX Series Device or Component

If you are returning a QFX Series device or component to Juniper Networks for repair or replacement,

you must first obtain a Return Materials Authorization (RMA) from the Juniper Networks Technical

Assistance Center (JTAC).

619

Questions and Answers:

Need help?

Do you have a question about the Juniper QFX5110 Series and is the answer not in the manual?

Juniper QFX5110 Series Specifications

General