Diagnostic information 2-137
4062
Sensor (pass through) late jam service check
Use this procedure for the following jams:
• 242.02 • 242.03 • 242.04 • 242.05 • 242.06
• 242.10 • 242.16 • 242.37 • 243.02 • 243.03
• 243.04 • 243.04 • 243.05 • 243.06 • 243.10
• 243.16 • 243.37 • 244.02 • 244.03 • 244.04
• 244.05 • 244.06 • 244.10 • 244.16 • 244.37
• 245.02 • 245.03 • 245.04 • 245.05 • 245.06
• 245.10 • 245.13 • 245.16 • 245.37
Step Check Yes No
1 Check the media size setup and tray guides for all media
trays.
Does the media size, in use, match the size set for all media
trays?
Go to step 2. Replace the
media, or change
the media size
setup.
2
Check the media trays for overfilling.
Are any of the media trays overfilled?
Remove any
excess new
media.
Go to step 3
3
Check the media condition in all media trays.
Is any of the media in any of the media trays crumpled or
damaged?
Replace the
damaged media
with new.
Go to step 4.
4
Check the media tray pass through areas for obstructions.
Are the pass through areas in all the media trays free from
obstructions?
Go to step 5. Remove
obstructions.
5
Check the two pick roll assemblies in the media tray being
picked from.
Are the above components free of excess wear and
contamination?
Go to step 6. Clean or replace
the pick roll
assembly.
Go to “Pick roll
assembly
removal” on
page 4-56
6
Check the appropriate media tray sensor (pass through) for
proper operation.
1. Enter the diagnostic mode
2. Select Input tray tests
3. Sensor test
4. Select the appropriate tray number
3. Observe the line item “pass through” for the appropriate
media tray
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
Go to step 8. Go to step 7.
7
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the
appropriate
Sensor (pass
through).
Go to “250-sheet
controller card
assembly
removal” on
page 4-106.
Replace the
connection.
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