Matrix PRASAR UCS - PIN Dialing

Matrix PRASAR UCS System Manual 999
PIN Dialing
What’s this?
PIN is a unique four digit code with an associated Class of Service and Toll Control, which can be assigned to the
extension user.
PIN Dialing allows an extension user to make outgoing calls from any extension according to the toll control
assigned to his/her PIN. PIN Dialing must be enabled in the Class of Service of the extension from where the
outgoing call using PIN is to be made. PRASAR UCS supports maximum 500 PINs for each type of toll control.
Calls made using PIN can be logged in the PRASAR UCS and you can print the report online or later as and when
required.
How it works
Let us understand how this feature works with the help of an example.
User A is denied dialing of International Numbers from his/her extension but has PIN Dialing enabled in his/her
CoS. A is assigned a PIN 1234 with toll control level as international call. Now, User A can make international calls
in two ways:
1. User A must dial the feature access code to access PIN Dialing i.e. *2 (configurable, see “Access Codes”)
followed by his/her PIN. As soon as PRASAR UCS detects a valid feature access code and PIN, it gives
trunk dial tone to A. Now user A can dial the desired international number and talk.
2. User A can directly dial an international number from any extension that is assigned a “Station Basic
Feature Template” with PIN Dialing enabled in the Class of Service and LCR enabled in the OGTB group.
PRASAR UCS will prompt A to dial his/her PIN. As soon as s/he dials a valid PIN, PRASAR UCS will dial
out the number and connect A to the called party.
This method of calling is useful while making calls through Standard SIP Phones, as it prevents the PIN
from being stored in the call logs of the phone.
• You cannot Redial or set Auto Redial for the numbers dialed out using PIN.
• While dialing the Access Code and PIN from the desired extension, the Extension - Inter Digit Wait
Timer (sec) will be applicable. See “System Timers and Counts” for more details.
How to configure
To be able to use this feature,
• Make sure, PIN Dialing is enabled in the “Class of Service (COS)” of the Extensions from where you want
to make outgoing calls using PIN.
• Enable the parameter Store Outgoing Calls in the “Station Basic Feature Template” assigned to the
extensions from where you want to make outgoing calls using PIN.
• Assign LCR enabled OGTB Group in the “Station Basic Feature Template” of the Extensions from where
you want to make outgoing calls using PIN.