318 Matrix PRASAR UCS System Manual
DSS Keys Programming
The DSS (Direct Station Selection) Keys when personalized, provides you quick access to Stations, Trunks,
Features/Functions of the PRASAR UCS. A few DSS Keys are provided on the phone itself. The number of DSS
Keys provided on the phone depends on the type of phone. For details, “Extended IP Phone/VARTA UC Client -
Operation”.
Matrix offers the DSS Consoles when attached to the phone, works as extensions to the phone. You can customize
the DSS Console Keys as per your requirement by assigning the desired features/functions. For details, see “Direct
Station Selection Console”.
To configure the DSS Keys on the phone, refer “Customizing Key Templates” and “Personalizing Key Maps”.
To configure the DSS Console Keys, refer “Programming DSS Console Keys”.
Key Templates
SPARSH IP Phones of Matrix, can be the extension of the Operators and Executives in an enterprise, and in hotels,
it can be the extension of the Front Desk Attendants and Guests.
Each of these groups of users may require a different set of features on their phones. For example, when SPARSH
is an Operator's extension, for efficient call management, more DSS keys may be required for Trunk Access, Call
Appearances, Call Release, Direct Station Calling, than for accessing features.
When SPARSH is an Executive's extension, more DSS keys may be required for single-touch access to features,
and fewer keys for Trunk Access and Direct Station Calling.
Similarly, when SPARSH is a Hotel Attendant's extension, keys are required for specific hotel functions such as
Check-In/Check-Out, Changing Room Clean Status, Room Shift, etc. But, a different set of keys with special
functions are required when SPARSH is provided as a guest extension, because guests are allowed only a
limited number of features of the PRASAR UCS, such as calling the Front Desk/Floor Service, setting Do Not
Disturb, Wake-up Calls, Call Forward, and checking Voice Mail.
Given the varying requirements of these groups of extension users, PRASAR UCS provides programmable
Templates of Key Maps for the Operator, Executive1, Executive2, Executive3, Hotel Attendant, and Hotel Guest.
The default Key Maps in these Templates can be customized to match the requirement of the intended user group.
The default Key Maps of Executive1, 2 and 3 are the same.
The customized Template is assigned to the SPARSH IP Phones. For example, you may customize the Key
Template for the Operator and assign it to the Operator. Likewise, you may customize the Key Template for
Executive and assign it to the Executive extensions.
The default Key Maps vary according to the models of the SPARSH IP Phone in use, as illustrated below.
In case of Extended IP Phones, you can customize the Templates for the Operator, Executive1, Executive2,
Executive3, Hotel Attendant, and Hotel Guest as well as add new templates. You can add upto 64 templates. The
new template you add, can be edited or remove as per your requirement. However you cannot remove the default
Templates — Operator, Executive1, Executive2, Executive3, Hotel Attendant, and Hotel Guest. These can only be
customized.
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