Matrix PRASAR UCS - CLI Based Routing

Matrix PRASAR UCS System Manual 739
CLI Based Routing
What is this?
PRASAR UCS offers the facility to detect the calling party's number and name. This is known as Calling Line
Identification.
On the basis of CLI, it is possible to land calls from a particular number on a particular extension or group of
extensions. This is known as CLI Based Routing.
How it works
A, B, C are extensions. D and E are external callers.
Calls made by D are to be landed on A.
Calls made by E are to be landed on B and C.
The CLI of D and E and their corresponding landing destinations should be entered in the CLI Based Routing
Table.
CLI Based Routing should be enabled on the desired trunks for each Time Zone (working hours, break hours and
non-working hours).
The system can match the incoming call CLI with the numbers configured in the CLI table in two ways, that is,
Match from last digit of CLI or Match from first digit of CLI.
• If you select Match from last digit of CLI, this is how the call will be routed:
• D calls on a trunk of PRASAR UCS.
• The system checks if CLI Based Routing is enabled on the trunk for the current time zone.
• If CLI Based Routing is enabled on the trunk, the system checks the numbers stored in the CLI Based
Routing table.
• D's number is found in the CLI Based Routing Table.
• The system checks the destination number stored against D's CLI.
• A's number is found as the destination extension.
• The system lands the call on A.
• If you select Match from first digit of CLI, this is how the call will be routed:
• D calls on a trunk of PRASAR UCS.
• The system checks if CLI Based Routing is enabled on the trunk for the current time zone.
• Then the system checks if the parameter Replace '+' from CLI
104
, is enabled.
• If enabled, the system will replace + sign received in the incoming CLI with the number string
configured in the Replace '+' from CLI with the number string. To know more, see “System
Parameters”.
• Now the system checks if Incoming CLI Modification
105
is enabled.
• If enabled the system modifies the incoming number according to the parameters configured in the
Incoming CLI Modification. To know more, see “Incoming CLI Modification” in “System Parameters”.
• The system matches the modified number string with the numbers stored in the CLI Based Routing
table.
104. To comply with the Indian Government Laws and Regulation, this parameter is not provided for India Region.
105. To comply with the Indian Government Laws and Regulation, this parameter is not provided for India Region.