Matrix PRASAR UCS - Follow Me

904 Matrix PRASAR UCS System Manual
Follow Me
What’s this?
Using this feature, extension users can make your calls follow you wherever you go. Extension users can receive
their calls on another extension, whenever they want.
How it works
• A’s extension number is 2001.
• B’s extension number is 2003.
• A is currently at B’s extension.
• A wants to receive calls from extension 2001 on extension 2003.
• A sets Call Follow Me on extension 2003.
• All calls landing on A’s extension 2001 will be forwarded to extension 2003.
• When A returns to extension 2001, A cancels Call Follow Me.
• The extensions dial tone changes to feature tone if its calls are forwarded.
• Multiple users can use ‘Follow Me’ from the same extension.
• Follow Me can be overwritten. Extension A sets Follow-Me on extension B. After a period of time; goes
to extension C. A can receive calls on extension C by setting Follow Me on extension C. Follow Me set
by A on extension B will be cancelled.
• Follow Me cannot be chained. If extension A sets Follow Me to extension B. And extension B sets
Follow Me on extension C, Calls for A will land on B only and calls for B will land on C only.
• DND is given priority over Call Follow Me feature.
Also see “Call Forward”, “Class of Service (COS)” and “Do Not Disturb (DND)”.
How to configure
To be able to use Follow Me, extension users must have Call Forward feature enabled in their Class of Service for
the time zone. For instructions, see “Class of Service (COS)” and “Station Basic Feature Template”.
How to use
For Extended IP Phone Users
To set Follow Me from another extension,
• Press ‘Forward’ Key of the other extension.
OR
Dial 135.