Matrix PRASAR UCS - Lightweight Directory Access Protocol (LDAP)

Matrix PRASAR UCS System Manual 949
Lightweight Directory Access Protocol (LDAP)
What's this?
LDAP (Lightweight Directory Access Protocol) is an application protocol used by the system for accessing and
maintaining information services for the distributed directory over an IP network.
The advantage for LDAP is that you can access the central LDAP directory of the organization using your system.
Therefore, you do not have to maintain the local directory. The LDAP server differentiates the data in its entries
based on specific attributes. PRASAR UCS functions as the LDAP client and once it synchronizes with the LDAP
server, it saves the fetched LDAP entries to the Global directory. You can search and dial out the desired contact
from the Global directory.
This feature is beneficial for organizations where multiple servers are deployed at various locations and all these
servers need to maintain a centralized directory to facilitate ease of inter-department communication.
How it works
Pre-requisites
To be able to use this feature,
• Make sure that the third-party LDAP server supports LDAP Protocol Version 3.
The following LDAP servers have been tested successfully:
• Microsoft Active Directory
• Open LDAP Directory Server
• The required details of the contacts are stored in the LDAP server directory.
• Make sure the LDAP parameters have been properly configured. For details, refer to “Configuring LDAP
using Jeeves”.
• Manually synchronize your system with the LDAP server.
Once you have fulfilled the above pre-requisites, the sequence of the events that occur are as follows:
• When you manually synchronize, the system sends request to the LDAP server.
• The LDAP server asks for Authentication ID and Password depending upon the authentication settings in
the server. Consult your SE for more details.
• After successful authentication, the LDAP server sends response to the system with the required contacts
and their details as per the search criteria configured.
• The fetched results are stored in the Global Directory. The total number of search results stored depends
upon the number of Global Directories synchronized with the LDAP server.
• Now, any extension user can easily dial out the desired contact from the Global Directory. To know more
about making an outgoing call from the Global Directory, refer to “Global Abbreviated Dialing”.