Matrix PRASAR UCS - Mobility Extension

964 Matrix PRASAR UCS System Manual
Mobility Extension
What's this?
PRASAR UCS offers mobility to its extension users whose nature of work keeps them away from their desks
frequently and for longer durations.
Using mobility extensions, the extension users of PRASAR UCS can make and receive their calls from their current
(remote) location, placing calls through the system, and can access the system just as any other normal extension
of PRASAR UCS.
PRASAR UCS offers mobility using:
• VARTA UC Clients — VARTA ADR100 or VARTA AMP100. For details refer to the respective User Guide.
• DISA — For details, refer to the explanation given below.
How it works
PRASAR UCS supports two types of users:
• Extension Users: They are extension users of PRASAR UCS to whom a dedicated physical station is
assigned on their desk.
• Virtual Users: They are extension users of PRASAR UCS who share a physical station, or may not have
any physical station allotted to them.
The facility of Mobility Extension is provided to both virtual and normal extension users using the features
“Direct Inward System Access (DISA)” and “Call Forward”.
How to configure
To provide Mobility Extension to users, follow the steps described below.
• List out the Extension Users and Virtual Users and configure them first.
• Make sure that extensions which are to be provided Mobility Extensions have the features Call Forward
and DISA enabled in their “Class of Service (COS)”
121
. Class of Service is to be configured in the “Station
Basic Feature Template” assigned to the Mobility Extensions.
• Make a list of External numbers to which the Mobility Station users will forward their calls. Configure these
numbers in the 'Allowed List' of Local, Regional, National and International Numbers, as appropriate.
• The Toll Control assigned to the extension will be applied when a call is forwarded to an external number.
Make sure that the extensions which are to be provided Mobility Extension have the required “Toll Control”
level for Call Forward to the External Numbers (the numbers you have configured in the Allowed List). Toll
121. It is possible to map the virtual user's flexible number (extension number) to a physical station. With this mapping, whenever a vir-
tual user's number is dialed, the call is placed to the assigned physical extension. The physical extension can be assigned by
defining it as the 'Landing Destination for Virtual Users' in the Station Advanced Feature Template assigned to the virtual user.