Matrix PRASAR UCS System Manual 927
Internal Call Restriction
What’s this?
Using this feature of PRASAR UCS, the operator will be able to allow/restrict internal calls. The operator has
flexibility to allow calls during day time and restrict calls during night time.
The operator can allow/restrict internal calls by assigning 'Guest Group' to the desired extensions.
How it works
Assigning 'Guest Group' to the extensions
In an enterprise, there is a special room assigned to visitors. In general, most of the visitors need to communicate
only with the receptionist or the concerned person. S/he is not required to dial the numbers of the other employees
in the organization. For example, a visitor in the office needs to communicate with the receptionist and not with the
employees in the marketing department.
Sometimes, it may also happen that a group of employees may occupy different floors in an organization. In such
cases members of the group need to communicate only among themselves and not with members of other
department. For Example, employees in Marketing department need to communicate with the marketing
employees and not with the employees in the RnD department.
Essentially we need following logic:
• Certain extensions should be able to dial any other department or any visitors (for example Receptionist).
• Certain extensions should be able to dial only service departments (for example: visitors calling the
receptionist).
• A group of extension users need to dial amongst each other and the service departments (for example:
marketing employees communicating among themselves and the receptionist).
Above requirements are implemented as follows:
• Universal Group (For example: Receptionist and other services staff).This is classified in group 99.
• Solo Group (for example: visitors). This is classified in group 00.
• Friend's Group (for example: Group of employees in marketing department). Such a group of extension
users can be assigned to any group number from 01 to 98.
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