Matrix PRASAR UCS System Manual 405
General Mailbox Settings
A General Mailbox is a common mailbox in the VMS, with which more than one extension users are associated.
When the personal mailbox of any extension user is full, all new messages are diverted to the General Mailbox.
To access the General Mailbox, the extension users must have the feature General Mailbox enabled in their CoS.
The extension users can listen to the messages in the General Mailbox, by dialing the General Mailbox access
code (programmable; default: 1176).
You can change the default settings of General Mailbox parameters using Jeeves.
Configuring General Mailbox Parameters using Jeeves
• Login as System Engineer.
• Under Configuration, click VMS Configuration.
• Click General Mailbox Settings.
• Check the default values of the following parameters, and change them, if required, to the desired values:
• Access Code: By default, 1176 is the access code for the General Mailbox. Extension users must dial
this number, if they want to access the General Mailbox.
If required, you may assign a different access code to the General Mailbox. The Access Code you
assign may consist of a maximum of 16 digits. Digits 0-9, # and * are allowed.
• Name: You can assign a Name to the General Mailbox. The name you assign can be a maximum of 18
characters. The Name must not have space as it’s first character.
<, >, :, ", /, \, |, ? and * characters are not allowed.
• Mailbox Password: If you have selected the Ask Password to access Mailbox check box in
Extension Voice Mail Settings, extensions users can access the General Mailbox by dialing the default
Password-1111.
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