Matrix PRASAR UCS - Redirecting Messages

Matrix PRASAR UCS System Manual 1207
Redirecting Messages
What’s this?
The VMS offers extension users to re-direct the messages in their mailbox to another mailbox. The feature can be
used by employees who are out of office or unable to access their mailbox. Using Redirect Messages, they can
ensure that important messages are attended to by their colleagues in their absence.
To be able to use this feature, make sure a digit has been assigned to Mailbox Management. For
instructions, see “Mailbox Access”.
How to use
• Call the VMS by dialing 3931,
• The VMS takes you to your mailbox.
• VMS responds with: "You have <n> new messages" followed by the prompt: "Enter your mailbox
password".
• Enter your mailbox password  VMS prompts: "You have n new/no new messages"
• VMS prompts: "To listen to new messages press '1', to listen to old messages press '2', to send a message
press '3', to change your mailbox settings press '4'."
•Dial 4  The VMS responds with: “For Mailbox Name, press '1', For message redirection, press '2', To
delete all old messages of your mailbox, press '3', To delete all messages of your mailbox, press '4', For
Mailbox Greetings, press ‘5’, To go to previous menu press '#'.”
•Dial 2  VMS prompts: "To set message redirection press '1', to cancel message redirection press '2', to
go to previous menu press '#."
• Dial 1 to set message redirection  VMS prompts: "Enter the destination extension."
• Dial valid destination extension  VMS responds: "Message redirection set."
• Dial 2 to cancel message redirection  VMS responds: "Message redirection cancelled."
Message Redirection using SA Jeeves
For Extension Users
• Login as System Administrator.