Matrix PRASAR UCS - Moh Management

974 Matrix PRASAR UCS System Manual
MoH Management
PRASAR supports playing of the custom MoH instead of the default MoH.
No special programming is required for using the default MoH. However, if you want to use the customized MoH,
you must first:
• record the message
• upload the new recorded message file.
• Default MoH file cannot be downloaded or deleted.
• The default MoH file will be over-written with the new uploaded MoH file.
Recording Voice Messages
When you record MoH of your choice, consider these important points:
• The MoH file is in WAV format, so the customized MoH must also be in the same format and can be of
maximum 4 minutes.
• The MoH file has a unique name MoH.wav, make sure the audio file of the custom MoH you have recorded
must have the same unique file name as the existing default audio file. The filename can be a maximum of
64 characters. The allowed characters for the filename are A to Z, a to z, 0 to 9, . , - and _.
• You can record custom MoH from any external source, and upload the audio file using Jeeves.
• When you record the MoH from any external source and upload it, make sure that the audio file is recorded
in.wav file format, with the attributes listed below:
• Audio Format: u-law
• Channel: 1 (mono)
• Sampling Frequency: 8 KHz
• Audio Sample Size: 8 bit
Uploading/ Downloading MoH
• Login as System Engineer.
• Under Configuration, click MOH Management.
To upload the MoH file:
• Click Browse button to select the desired MoH file from the local disk on the Computer.
• The system displays the name of the MoH File. Click to upload the file.