Matrix PRASAR UCS - Alarms

550 Matrix PRASAR UCS System Manual
Alarms
What's this?
Alarms are an efficient and user-friendly feature available to all extensions of the PRASAR UCS.
Alarms can be set and canceled by the extension users for themselves.
Alarms can be set as:
• Once Only - A one-time call, where the extension phone rings at the set time.
• Daily - A repeat call, where the extension phone rings at the set time everyday.
Alarms can be served as:
• Personalized - The Operator greets the extension user to serve the alarm request.
• Automated - The system serves the alarm request by playing a voice message or music.
How it works
Personalized Alarm
When the Alarm serving mechanism is configured as 'Personalized',
• The Operator phone rings first
77
, displaying the number of the extension to which the alarm is to be
served.
• When the Operator answers this call, a call is placed on the extension on which the alarm is set.
• The extension rings for the duration of the Alarm Ring Timer.
• When the extension user answers the call, the Operator greets the extension user with the time and alarm
message.
• This event is recorded in the Hotel-Motel Activity Log as 'Wake-up Alarm of <HH:MM> Answered on
<phone number>'.
• If the extension user does not answer the call till the Alarm Ring Timer has elapsed, the Operator phone
will display a text message notifying 'No Reply' from the extension. The Alarm is now considered as
served.
• This event is recorded in the Hotel-Motel Activity log as 'Wake-up Alarm of <HH:MM> No Reply on <Phone
Number>'.
77. The Operator phone rings for the duration of the Alarm Ring Timer. If the Operator does not answer the call, the system will make
two more Alarm Attempts at an Alarm Attempt Interval of 5 minutes to call the Operator.