1192 Matrix PRASAR UCS System Manual
Walk-In Class of Service
What’s this?
Every extension of PRASAR UCS is assigned a Class of Service and Toll Control defining its access to features
and its calling permission.
With Walk-In Class of Service, extension users of PRASAR UCS can make calls or access features from any other
extension of the system as per the Class of Service, Toll Control and other features / facilities assigned to their own
extension.
This feature is useful to extension users who frequently move away from their desk, as it allows them the same
level of feature access and calling permission as their own extension, from another extension.
Extension users can 'Walk-In' from any SIP extension.
PRASAR UCS offers two types of Walk-In:
• One call: The extension user is automatically logged out from the extension into which the user has
walked-in, after one call.
• Multiple Calls: The extension user can make as many calls as desired, and remains 'walked-in' until the
user dials the feature code to 'Walk-Out', or until another extension user walks into the same extension.
To allow ‘One call’ or ‘Multiple Calls’ to an extension, you need to set the 'Walk-Out Mode’ in the “Station Advanced
Feature Template” of the extensions.
Walk-In Class of Service is a password-protected facility and the default User Password 1111 will not be accepted.
To be able to walk into another extension, extension users must first change their User Password to another value.
How it works
With the help of this illustration, let us understand how Walk-in Class of Service works.
In this illustration, Extension user A with the number 3001, with long distance calling facility (toll control: All calls).
Extension user B with the number 2001, without long distance calling (toll control: local calls).
Here,
• 3001 is the Source Extension, whose CoS, Toll Control and other features / facilities (assigned in the
template) are used from another extension (2001) by performing Walk-In.
• 2001 is the Destination Extension on which Walk-In is performed.
Walking into another extension to make calls
• Now, extension user A is at B's desk and needs to make a long distance call. B’s extension does not have
long distance calling.
• Extension user A can 'Walk-In' into B's extension (2001) by dialing
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