Matrix PRASAR UCS System Manual 1193
• the feature code for 'Walk-In Class of Service'.
• A’s extension number, 3001.
• A’s User Password (the default password 1111 will not be accepted, it must be changed first).
• On successful Walk-In, PRASAR UCS applies the Class of Service, Toll Control and other features /
facilities as per the Template of the Source Extension 3001 on the Destination Extension 2001.
• Extension user A can make external and internal call from extension B.
• If Extension 3001 has 'One Call' selected as the 'Walk-Out Mode' for the extension, A will be 'Walked-Out'
when the current call ends or if A goes ON-Hook at any time after walking into extension 2001.
• If Extension 3001 has 'Multiple Calls' selected as the 'Walk-Out Mode' for the extension, extension user A
must manually walk out by dialing the feature code for 'Walk-Out'.
• If Extension user A does not 'Walk-Out', the system will perform a walk out for A, if:
• another extension user walks into extension 2001
• there is an incoming call on 2001.
• At a time, only one extension user can walk in to another extension.
• Calls made after walk-in will be charged to the Source Extension. Here, calls made by Extension user A
from extension 2001 using Walk-In will be calculated and charged to extension 3001 only.
• Call record details of calls made after walk-in will be recorded for the Source Extension. Here, call
record details of calls made by Extension user A from extension 2001, using Walk-In, will be recorded
in the Station Message Detail Record of extension 3001 only.
Walking into another extension to access a feature
• Extension user A with number 3001 has Call Forward in the Class of Service.
• Extension user B with number 2001 does not have Call Forward in the Class of Service.
• Extension user A is currently at B’s desk. A needs to forward calls of own extension to an external number.
To do this,
• A walks into B’s extension by dialing
• the feature code for 'Walk-In Class of Service'.
• A’s extension number (3001)
• A’s User Password
138
• On successful Walk-In, the system applies the Class of Service, Toll Control and other features / facilities
as per the Template of the Source Extension 3001 on the Destination Extension 2001.
• From extension 2001, extension user A sets Call Forward for 3001, to an external number.
• Call Forward can be canceled from the Source Extension or from the Destination Extension. To cancel Call
Forward, extension user A can go back to 3001 and cancel Call Forward from 3001, or can cancel Call
Forward from 2001, if user A is still walked-in on 2001.
138. The default password 1111 will not be accepted, it must be changed first.
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