414 Matrix PRASAR UCS System Manual
Voice Mail Auto-Attendant Menu
Voice Mail Auto-Attendant Menu is applicable when a trunk call is directly routed to the VMS.
Each trunk can be assigned a VMAA Menu. For details, see “Trunk Feature Template”.
If VMAA Menu assigned to any action/trunk is deleted, the system will consider the first VMAA Menu for that action/
trunk by default.
VMS supports a maximum of 128 VMAA Menu.
By default, three VMAA Menus — Working Hour, Break Hour and Non-Working Hour— are provided to you. These
three VMAA menus cannot be deleted but you may edit their settings as per your requirement.
How to Configure
• Login as System Engineer.
• Under Configuration, click VMS Configuration.
• Click Voice Mail Auto-Attendant Menu.
You may add a new menu, edit the default menus or delete a VMAA menu.
To add a new VMAA Menu,
• Click Add New Menu. A new VMAA Menu xxx will be created. You may now configure this as per your
requirement.
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