Matrix PRASAR UCS - One Touch Transfer

982 Matrix PRASAR UCS System Manual
One Touch Transfer
What is this?
PRASAR supports the UC feature, One Touch Transfer. Using this you can transfer an ongoing call from one
extension to another mobile/fixed extension without putting the call on hold or dialing the destination extension
number.
PRASAR UCS will serve the One Touch Transfer request made by a SIP Extension (Matrix Extended IP Phones or
Mobile Clients) only.
How it works
Consider the scenario, wherein you have the following registered as your extensions:
1. VARTA Mobile UC Client is registered as SIP Extension 1 at location 1.
2. Extended IP phone is registered as SIP Extension 1 at location 2.
• You are in speech with A using your Extended IP Phone and you want to move away from your desk.
• In this case, you can transfer the ongoing call on your VARTA Mobile UC Client using One Touch Transfer.
• Press the DSS key assigned to One Touch Transfer (make sure the extension number of SIP Extension 1
is pre-configured as destination number for One Touch Transfer).
• You will receive the call on your VARTA Mobile UC Client.
• Answer the call from the VARTA UC Client. Speech is established and the call on your Extended IP Phone
disconnects.
• You can now move away from your desk but your call can continue.
Similarly, you can transfer a call to another fixed extensions also.
• You can access One Touch Transfer only during an ongoing 2-way speech. A held or a waiting call
cannot be transferred using One Touch Transfer.
• For using One Touch Transfer between Extended IP Phone/VARTA UC Clients registered on different
locations of the same SIP Extension, make sure the Call Appearance of the SIP Extension is more than
1.
How to configure
To access this feature,
• Make sure the Basic Features are enabled in the Class of Service assigned to you. For instructions, see
“Class of Service (COS)” and “Station Basic Feature Template”.
• Make sure you have configured a DSS Key for One Touch Transfer. For instructions on configuring DSS
Key, see the topic “DSS Keys Programming”.