Matrix PRASAR UCS System Manual 1167
Time Tables
What's this?
Certain features of the PRASAR UCS like Operator, Class of Service, Toll Control, Outgoing Trunk Access, among
others, require extensions and trunks to behave differently according to the time of the day, which is referred to as
Time Zone.
For example, incoming calls are to be routed to the security personnel extension, instead of the Operator when the
office is closed, or certain features in the Class of Service are to be allowed only during working hours, or access to
outgoing long distance calls are to be denied during non-working hours, or the station must play a different greeting
message to the callers during break hours and holidays.
Time Tables can be assigned to extensions and trunks to define their behavior according to the time of the day, that
is, Time Zone.
Time Zones
A day can be divided into three time zones: Working hours, Break hours and Non-working hours. The default Time
Zones defined for each day are:
• Working hours: 09:00 to 18:00
• Break hours: 13:00 to 14:00
• Non-working hours: 18:00 to 09:00
Working, Break and Non-Working hours are set to 00:00 for Sunday.
You can define a different Time Zone for your organization. Further, you can program each day of a week with
different time zones. For example, you may define the Working hours from Monday to Friday as 09:30 to 18:30, and
for Saturday, from 09:30 to 15:00. If you have a 24x7 business, you may set Working Hours also for Sunday.
Time Tables
A Time Table is a schedule of the three Time Zones, namely: Working Hours, Break Hours, Non-Working hours, for
the entire week.
A Time Table is assigned to extensions defining the Time Zones for the entire week, so that the system can execute
the Time Zone-dependent features and facilities according to the Time Table.
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