Matrix PRASAR UCS System Manual 483
To edit a Mailbox Menu,
•In Menu Name, configure the name of the Mailbox Menu you want. By default, it is Mailbox Menu xx where
xx is the Mailbox Menu Number from 01 to 12.
Mailbox Menu Features
You can assign the Digits (0-9, *, # or None) to each of the options given under the features — Mailbox Access,
Listening a Message, Mailbox Management, Message Redirection, Mailbox Greetings, Personal Greetings
Timezone Selection, Conditional Greeting, Record Greetings/Name and Number Programming (Assistant/
Personal).
Make sure you do not assign the same digit to multiple options under the respective feature. For example,
the digits assigned to various options under Listening a Message feature must be unique.
Select the Play check box to play the respective option.
If you assign the digit to an option but do not select the Play check box for the same, then the option will not be
played to the caller.
The digits you configure will be played as the digit to be dialed by the caller to select the respective option. The
options will be played in the sequence — 1-9, 0, *, #. The option for which the digit selected is None will not be
played.
Brief description of each option in the respective features are given below:
Mailbox Access
Mailbox Access is the main menu which will be played to the caller whenever s/he accesses his/her Personal
Mailbox.
• Listen New Messages: The system will play the new(unread) messages present in the caller’s personal
mailbox. The new messages will be played as per the Message Playback Settings configured in the
Message Profile. For details, refer “Message Playback Settings”.
• Listen Old Messages: The system will play the old(read) messages present in the caller’s personal
mailbox. The old messages will be played as per the Message Playback Settings configured in the
Message Profile. For details, refer “Message Playback Settings”.
• Send Message: The system will play a prompt asking the caller to enter the Destination Number of the
recipient for sending the message. The Destination Number may include a Distribution List. The Message
will be send as per the Message Send/Forward Settings configured in the Message Profile. For details,
refer “Message Send/Forward Settings”.
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