484 Matrix PRASAR UCS System Manual
• Mailbox Management: The system allows user to manage his/her personal mailbox. For further
information, see “Mailbox Management”.
Listening a Message
Listening a Message is a menu which will be played to the caller after every message (old/new).
• Replay Message: The system will play the message again.
• Play Message Details: The system will play the message details — Message Date/Time and the Name of
sender. The message details will be played as per the Message Playback Settings configured in the
Message Profile. For details, refer “Message Playback Settings”.
• Reply Message: The system will allow the caller to reply the sender with a message. The Message will be
sent as per the Message Leave Settings configured in the Message Profile. For details, refer “Message
Leave Settings”.
After sending the reply message, the Mailbox Access menu will be played again.
Reply Message will not be played if:
• the message does not include the calling party number.
• the message includes the calling party number but no Mailbox is assigned.
• the message includes the calling party number as an external number.
• it is a Broadcasted or a Call Tapping message.
• Delete Message: The system will delete the message and play the next message(old/new).
• Listen Next Message: The system will play the next message(old/new) as per the last message played.
After playing the next message, the Mailbox Access menu will be played again.
• Forward Message: The system will play a prompt asking caller to enter the Destination Number of the
recipient for forwarding the message.
The Destination Number may include a Distribution List. A maximum of 10 Destination Numbers can be
added. The Message will be sent as per the Message Send/Forward Settings configured in the Message
Profile. For details, refer “Message Send/Forward Settings”.
After forwarding the message, the Mailbox Access menu will be played again.
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