Matrix PRASAR UCS - Page 1013

1004 Matrix PRASAR UCS System Manual
• External callers who call the extension, on which 'Absent' is set, will get an error tone only.
• Outgoing calls can be made from the extension which has set 'Absent'. Only incoming calls are
restricted.
• If more than one extension is configured as "Operator" (routing group), incoming calls will be blocked
only on the Operator extension which has set User Absent.
2. Present: When an extension user sets 'Present', all incoming calls will be received as normal on this
extension.
If previously set as 'Absent', when an extension user sets 'Present' the letter 'A' will disappear from the
phone's display.
When any other extension user calls this extension, the name of the extension user will be displayed on
the caller's phone display, when the called extension is ringing.
3. Auto Detect: When an extension user sets 'Auto Detect', the system will detect the state of the phone;
depending on the call state, it will publish the presence message to the other extensions. Three types
Publish Presence messages are possible, with Auto Detect:
a. Idle: When the system detects the extension phone to be ON-Hook, it indicates the status of the phone
to other extensions 'idle'.
b. On the Phone: When the system detects the phone to be OFF-Hook, or in speech with another party
or if it detects an incoming call placed on the phone, it will indicate to the other extensions that this
extension user is 'On the Phone' with another party.
c. DND Text message: When the system detects that the extension phone has Do Not Disturb (DND) set
on it with a DND Text message, it will display to the calling extension, the DND message set by the
called party (this may be the default DND message or the DND Text message set by the called
extension).
3. Away: When an extension user sets 'Away', the system will display this message to the other extensions.
4. On the Phone: When an extension user sets 'On the Phone', the system will display this message to the
other extensions.
5. Do Not Disturb: The extension user can set this message to be published to other extensions, if s/he
wants to work uninterrupted.
Unlike the DND Feature, the extension user who has set this message will continue to receive calls both
internal as well as external calls, as the system considers this extension as 'present'.
6. I am Mobile: The extension user can set this message to be displayed to other extensions, when s/he is
not at the desk.
7. In Meeting: The extension user can set this message to be displayed to the callers, if s/he is busy in a
discussion or meeting.
8. Out for Meal: The extension user can set this message to be displayed to other extensions when going on
a lunch break.